“Review in Progress” appeared even though the ID upload page never loaded.
A user said Meta displayed a 48-hour review message, but they had never actually been able to submit the requested ID.
Meta identity verification stuck on “Review in Progress” after 48 hours?
First figure out whether your ID was actually submitted. A review delay and a broken upload flow look similar, but the next step is completely different.
Important distinction
“48 hours” is not a guaranteed resolution time.
Recent users report the same screen remaining after the displayed time has passed.
Check order
Submission → ID quality → Security → Support
Quick path — find the missing step first
If you do not want to read the full guide, follow this sequence. The most common mistake is assuming the ID uploaded when the upload step never completed.
Step 01
Confirm ID was submitted
If you never reached an upload/confirmation screen, you may be stuck before the real review even began.
Step 02
Check the document
Make sure the ID is clear, fully framed, readable, and matches the identity Meta is asking you to confirm.
Step 03
Stop repeating verification
If a review is genuinely active, repeated retries or login loops can make troubleshooting harder.
Step 04
Escalate with evidence
Save the exact screen, date, asset ID, and verification state before contacting Business Support.
01 / Diagnose
Where exactly are you stuck?
Choose the screen that matches yours.
The phrase “verification stuck” covers several different problems. Pick the closest one to get the right next step.
02 / Fix path
Separate a delay from a broken flow.
Use this order before opening another case.
The goal is to give Meta a clear state: whether a document was submitted, whether it was rejected, or whether the verification interface itself is failing.
01
Capture the current verification screen
Take a screenshot showing “Review in Progress,” the upload error, or the security loop. Note the date and approximate time it began.
02
Verify whether an ID upload actually happened
If you were redirected directly to “Review in Progress” without selecting or uploading a document, describe that specifically to support. Do not call it a normal delayed review.
03
If resubmission is offered, check image quality first
Meta says IDs may be rejected when blurry, poorly lit, cropped, missing required information, or submitted as a screenshot/photocopy.
Official Meta guidance04
If the screen does not change, contact Business Support
Give support the profile/business asset involved, the exact message, how long it has displayed, whether the upload step ever appeared, and your screenshot.
Do not upload your ID to unofficial “Meta support” sites.
Use Meta/Facebook’s own verification flow and support pages. Community threads around account recovery attract scammers claiming they can manually unlock accounts.
03 / Community reports
Why this problem keeps getting searched.
The “48-hour” screen can hide different failures.
Recent community reports show users waiting beyond the displayed period, getting routed to “Review in Progress” before an upload occurs, or getting stuck in security reauthentication loops.
Verification followed by a 2FA reauthentication loop.
A business user reported Business Settings repeatedly sending them through 2FA and additional device checks after business verification.
Some users see a deadline to finish verification but cannot continue.
One account-recovery post described the continue-verification button opening a blank page while the identity request remained incomplete.
04 / Prepare
Make a support case that is easy to understand.
Before contacting support, collect the exact state.
The key detail is not simply “verification is stuck.” Tell the agent where the flow stops.
✓
Screenshot of the current screenInclude the “Review in Progress” or error state.
✓
Date verification startedUse an actual date rather than “a few days ago.”
✓
Did the ID upload complete?This is the most important troubleshooting detail.
✓
Profile / business asset detailsIdentify the affected business portfolio or account.
✓
Any security-loop messageInclude 2FA, new-device, or additional-check wording.
Support message template
Use this when the stated review period has passed or the verification flow itself is broken.
Copied.
05 / Sources
Official guidance + community evidence.
Official MetaWhy Facebook might reject your IDOfficial guidance on blurry, cropped, poorly lit, or incomplete ID images.
Official MetaBusiness Support HomeOfficial business-support entry point for account and verification issues.
Reddit · Aug 202648-hour Review in Progress loopUser reports the upload page never appeared before the review screen.
Reddit · Oct 20262FA reauthentication loop after verificationRecent report involving additional device checks and Business Settings access.
RedditVerification request cannot be continuedUser reports an incomplete request and a blank continuation page.
More / SignalFix
Related Meta troubleshooting guides.
Guide 01Facebook ad account disabledDiagnose billing, security and policy signals before appeal.
Guide 02Talk to a human at Meta SupportFind the official support route and understand when chat appears.
Guide 03Identity verification stuckSeparate a real review delay from a broken upload or security loop.